[S2E5] Extreme Measures ^HOT^
A car accident at the Chicago Marathon leaves a victim in critical condition and tests the mettle of Dr. Halstead, April and her fourth-year medical resident brother Noah, who must perform a difficult procedure in the field. Dr. Manning deals with a mother who brings in her 8-year-old daughter who is experiencing sudden hearing loss. Dr. Choi deals with Olga, a woman who is malnourished, prompting him to bring in Dr. Charles to help assess the case. Goodwin takes measures to get her personal life in order.
[S2E5] Extreme Measures
The episode begins with April Sexton and Noax Sexton staffing a first aid booth at the Chicago marathon, during record heat and power outages. Dr. Nina Shore and Dr. Will Halstead are also participating in the marathon, and discuss plans for later. At the booth, a volunteer calls April and Noah to help with a man, Ignacio, who has been run over. The driver tells them that his brakes failed. April calls for help but because of the marathon traffic, they may not have assistance. The patient needs a chest tube, something neither April nor Noah are authorised to do, as a nurse and a medical student each. Sharon calls Will and sends him to assist April and Noah, telling them not to treat the patient without Will. April tries to discourage Noah from going ahead with putting in a chest tube, but Noah goes ahead, as the patient is not well. Noah manages to get the tube in, but it results in bleeding. He struggles to intubate the patient. Will and Nina arrive, and Will intubates the patient, telling him Noah should have waited. Nina, April, and Noah are in favour of opening the patient's chest and addressing the bleed, and not waiting, while Will is reluctant, saying he has been down the road of attempting extreme measures before. They tell Will the patient might die, noting that he is temporarily stable, and he agrees to go ahead with the procedure.
A car accident that occurs at the Chicago Marathon leaves a victim in critical condition and tests the mettle of Dr. Halstead, April and her fourth-year medical resident brother Noah, who must perform a difficult procedure in the field. A mother brings in her 8-year-old girl experiencing a sudden hearing loss and Dr. Manning is left to tend to the case, which takes a complicated turn. Dr. Choi deals with Olga, a woman who is malnourished, prompting him to bring in Dr. Charles to help assess the case. Meanwhile, Goodwin takes measures to get her personal life in order.
In the meantime, Dr. Choi (Brian Tee) deals with Olga (guest star Betty Buckley), a woman who is malnourished, prompting him to bring in Dr. Charles (Oliver Platt) to help assess the case. And, Goodwin (S. Epatha Merkerson) takes measures to get her personal life in order.
The name, Section 31, is explained in the story as being taken from the fictional Starfleet Charter: Article 14, Section 31. The article, according to agents, allowed for extraordinary measures to be taken in times of extreme threat. Such measures included malicious sabotage of enemy installations and technology, biological warfare, and preemptive assassination.
In doing so, he drives a wedge between Tusk and Garrett Walker. The President then orders the U.S. delegation to withdraw from the summit and risks initiating a trade war. Lucas Goodwin goes to the extreme to seek justice, but walks right into a trap the FBI had set for him on Doug's behalf and is taken away. Meanwhile, Seth Grayson extorts Claire after learning that her abortion actually had nothing to do with her rape by McGinnis. This power play successfully gains him a position on the Underwoods' staff. He then begins helping Claire who, with support from First Lady Patricia Walker, is advocating with military officials for sexual assault victims.
I would say change management was a critical component at Encova Insurance. We leverage all key techniques of creating a vision, aligning leaders to the vision, change ambassador program training, and hosted numerous agent town halls that directly interacted with the person line sponsors. It was also impressive to see the increase in straight-through processing as a result of this program implementation. So we were extremely excited in terms of what results it actually accomplished as a result of this transformation.
Then, the second technique we used was ensure open two-way communication, have a clear person that can answer any and every question along the way, give stakeholder knowledge and updates, and also ask for questions in return. That was a pretty good technique, and that helped us a lot. The third technique we used was articulate the business value. It's always important to understand the broader organization objective and why the transformation is taking place, and then what the accomplishments will be post-transformation. So those were some of the key techniques we leveraged at Encova and worked out extremely well for us.
The third reason for challenges is unclear vision and success metrics. So lack of clear vision leads to confusion for employees in prioritizing various initiative, and the last one is an important one, is change fatigue. Change initiative must be taking on a time where organization can effectively absorb and digest change and the effort that goes with it. This is the key point because if you put too many things on the plate for everybody else, it's extremely hard to adopt. So the change fatigue element is also a key element of the change management.
This' been a focus of ours since we started our journey to move to Guidewire cloud. First, I'd say we are extremely lucky with our team. They are super engaged and very focused on driving business value. So the buy-in in terms of a technology platform that could help us do more of that was really not that hard of a sell. We did spend a lot of time investing in training, not only technology, but some process training around agile. The other thing we did and reasonably well is when we decided to partner with a system integrator and Guidewire, we used Guidewire a fair amount for our initial implementation. We made sure we thought about of a mentoring model. And we actually had capacity specifically set aside to make sure that we were getting cross training, getting that mentoring. And I think that helped us and not only helped the short term, because it built some confidence of our own internal people around the technology, but it's going to pay us dividends longer term as we run this entirely ourselves. 041b061a72